IT and Consulting Services

Custom Software Development

Flatworld offers custom software development services to Mortgage Lenders and Brokers to address specific requirements across various business functions. Having access to hundreds of software developers and solution architects, we can assist all the way from capturing detailed requirement for the tool to conceptualizing, building and testing it to ensure it solves the business problem. Our team has expertise across all major technologies and are capable of building tools that can integrate seamlessly with various LOS and CRM systems lenders use.

For lenders having an internal technology team, we provide resources with specific skill set to compliment the internal team.


Analytics & Reporting Services

Our analytics and reporting services assist mortgage lenders define, monitor and improve the Key Performance Indicators for their businesses. We analyze data across HR, Sales, Operations and Financial functions of the organization to provide insightful and actionable reports that helps CXOs, Department Heads and Team Managers make data driven decisions.

The Analytics and Reporting journey starts with the reporting of current performance and then moves to trend analysis, scenario analysis and finally starts building predictions around various business functions. Essentially, our Analytics and Reporting services ensures Lenders find the areas of improvement, make decisions that helps ensure better business outcome in future and eventually predict and create a future given their core competencies and available resources.


Consulting Services

Flatworld offers consulting across IT, Automation and Operational Processes. With the extensive experience in the mortgage industry, our team of consultants assess current operations and IT infrastructure to identify gaps. We work with the top management team to define organization goals and direction and then recommend best practices/solutions to fill up the gap.

Below are the examples of solutions our consultants provide:

  • Infrastructure and/or process gap analysis
  • Detailed Work-flows and Process Maps
  • Process re-engineering/optimizing recommendations
  • Outsourcing / Offshoring recommendations (for cost reduction and efficiency gain)
  • Automation feasibility study and road map
  • Tools/Solutions recommendations

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Why we are different?

  • Access to experienced mortgage support staff
  • Expert group to handle regulatory requirements
  • 99% accuracy in reviewing loan files (credit report, VOE, VOD, property appraisal etc.)
  • 100% data confidentiality
  • Highly scalable operations
  • Seamless communication and highly transparent operations

If you are looking for comprehensive and cost-effective mortgage support solutions, talk to our experts now.

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